HOTPOINT and Indesit have urgently recalled 17 essential kitchen appliances over serious safety concerns.
A fire risk has been identified in several models of freestanding gas cookers from both brands, prompting the recall and a safety warning to customers.
Shoppers who have recently purchased one of the 17 affected models are being advised not to use the product at all.
Hotpoint has explained that the recall is due to a potential issue with the O-rings, which may wear out prematurely, leading to a gas leak from the lid shut-off valve.
If the gas leaks and is ignited, this may cause a fire, burns and injuries.
Hotpoint said on its website: “We have been made aware of a third party supplier component issue in a small number of Hotpoint and Indesit branded gas cookers which has resulted in a safety concern.
“If you own one of the affected models, you must not use it.
“We will arrange to send an engineer to replace the affected component. That appointment will take approximately one hour.
“We sincerely apologise for the inconvenience that this may cause but please rest assured we are doing all we can to resolve the issue quickly for affected customers.”
All oven affected were produced between October 25 and November 22, 2024.
You can check if your cooker is affected by looking for the model number on the label inside your oven.
Full list of affected models
Hotpoint:
- HDM67G0CCX/UK
- HDM67G0CCB/UK
- HDM67G9C2CB/UK
- CD67G0CCX/UK
- HDM67G0C2CX/U
- HDM67G9C2CX/U
- HDM67G0CCW/UK
- HDM67G9C2CW/UK
- HDM67G0C2CB/UK
- CD67G0C2CA/UK
- HD67G02CCW/UK
- HDM67G9C2CSB/UK
- HDM67G8C2CX/UK
Indesit:
- ID67G0MCW/UK
- ID67G0MCX/UK
- ID67G0MCB/UK
- ID67G0MMB/UK
Owners of affected models can access additional information by visiting hotpointindesitgascookersafety.com/uk or calling 0800 316 3887.
Anyone that smells gas, including owners and consumers concerned that their product poses a risk, should contact the National Gas emergency helpline on 0800 111 999 in England, Wales and Scotland, and 0800 002 001 in Northern Ireland.
OTHER PRODUCT RECALLS
Product recalls are common practice among retailers with items pulled from shelves for a host of different reasons.
In most cases, products are pulled because there is a safety risk to customers.
You can read more about your rights concerning a recalled product in our guide.
Earlier this week, Matalan recalled an Easter homeware product over fears it could cause an eye injury.
The homeware and clothing store has pulled its Bunny Tumbler cups from shelves as the product does not meet its standards for product safety.
Customers who bought a Bunny Tumbler are being urged to not use the product and return it to their nearest store.
Shoppers have also been warned to unplug various Toshiba laptop adapters after safety concerns were raised.
The affected tech are adaptors marked 2502-0032 with a DC-in plug used to charge laptops.
It has been discovered some of the gadgets can “overheat and spark” which causes “risk of fire and burns”.
They do not meet the Electrical Equipment (Safety) Regulations 2016 requirements.
Anyone who owns the faulty laptop adaptors are urged to “unplug them immediately”.
Your product recall rights
Chief consumer reporter James Flanders reveals all you need to know.
Product recalls are an important means of protecting consumers from dangerous goods.
As a general rule, if a recall involves a branded product, the manufacturer would usually have lead responsibility for the recall action.
But it’s often left up to supermarkets to notify customers when products could put them at risk.
If you are concerned about the safety of a product you own, always check the manufacturer’s website to see if a safety notice has been issued.
When it comes to appliances, rather than just food items, the onus is usually on you – the customer – to register the appliance with the manufacturer as if you don’t there is no way of contacting you to tell you about a fault.
If you become aware that an item you own has been recalled or has any safety noticed issued against it, make sure you follow the instructions given to you by the manufacturer.
They should usually provide you with more information and a contact number on its safety notice.
In some cases, the manufacturer might ask you to return the item for a full refund or arrange for the faulty product to be collected.
You should not be charged for any recall work – such as a repair, replacement or collection of the recalled item.
